-Guests are asked to arrive to their appointments alone, unless accompanying a minor or in need of a caregiver.


-Please be aware of how you’re feeling, if you are symptomatic or have being exposed to COVID19, we will gladly reschedule you. 

 

-We schedule our appointments so that each guest receives the right amount of time to be seen by our staff. It is very important that you keep your scheduled appointment with us, and arrive on time. As a courtesy, and to help guests remember their scheduled appointments, Lulu Tru sends text message and email reminders 2 days prior to the appointment. If your schedule changes and you cannot keep your appointment, please contact us so we may reschedule you, and accommodate those guests who are waiting for an appointment. As a courtesy to our staff as well as to those guests who are waiting to schedule, please give us at least 24 hours notice. If you do not cancel or reschedule your appointment with at least 24 hours notice, Lulu Tru will charge 50% of the service to your card on file. After three no-shows to your appointment, our Salon may decide to terminate its relationship with you.